| We
all know caveat emptor, i.e. “buyer beware,” is the
law in our state in the selling of used homes. Simply stated, this
means that neither the seller nor the seller’s agents, unless
asked, are required to disclose defects, except those which might pose
a health or safety risk to the buyers. Many brokers list and sell homes
relying on the principles of caveat emptor. Seller disclosure is almost
the exact opposite. Brokers who practice seller disclosure require the
seller at the time of the listing to fill out a form which details
items known to the seller to be defective. This list is then shared
with potential purchasers, and even with cooperating brokers. This
article is to help brokers and consumers understand some of the
consequences of their choice. |
Caveat
Emptor
The Alabama Supreme Court has held caveat emptor to be the law in a
consistent line of cases. Everyone should be on notice that there is no
warranty which comes with the sale of a used home. Buyers have a chance
to inspect them, and should assume the responsibility of a purchase.
A used home is like a used car, when you buy it, it is yours.
End of story, right? Not exactly. Too often, the story just begins
there.
In most transactions there are no problems. In many, however,
used houses have so many things which can be wrong, the result can be
unhappy buyers. The lawsuits we see and our E & O experience
tells us that property condition problems are the primary cause of
suits and claims in our state. Unhappy buyers often react poorly when
caveat emptor is explained to them. Many will say bad things
about your company. Some will force you to notify your errors
and omissions insurance carrier of a potential claim. Some will end up
in an attorney’s office, where talk will turn to looking for
misrepresentation by the agents involved. This is because caveat emptor
will not allow a successful lawsuit, but misrepresentation
will. Besides, misrepresentation can trigger an award for
punitive damages. Typically, a plaintiff’s attorney will file
the lawsuit alleging negligence in order to get recovery from a
possible E & O claim, and will allege misrepresentation. As the
suit develops, a decision will be made about which to really pursue.
That decision will usually be driven by which nets the most money.
In case you have not heard, our errors and omissions insurance carrier,
St. Paul Fire and Marine, has reported to us through Williams
Underwriting that our claims in Alabama have been higher than expected.
In fact our claims are significantly higher than all other states with
mandatory E & O programs. If this continues true, the impact on
our mandatory E & O program could become the subject of another
article. Maybe too, our higher claims experience is another symptom of
what some call lawsuit abuse, and is another illustration of the need
for “tort reform” in our state. I will leave that
judgment to you. |
Seller
Disclosure
Because seller disclosure is relatively new and not as widely practiced
in our state, lessons are more difficult to draw. Seller
disclosure seeks to avoid some of the problems of caveat emptor by
requiring disclosure from the best source of information, the sellers.
The buyer is told about problems, repairs are done in advance or are
negotiated, and everyone lives happily ever after. Right? Well, as you
might have guessed, there still are problems.
There will still be some unhappy buyers after a seller disclosure sale,
but probably fewer of them. I say probably because we have had few
significant consumer complaints, and no resulting lawsuits of which I
am aware. Perhaps we can draw lessons from other states. The National
Association of Realtors recently reported that misrepresentation claims
accounted for 61% of all claims received by their endorsed errors and
omissions insurance carrier. Seller disclosure is widely practiced in
other states. Caveat emptor as we know it is not the law in other
states. Remember, too, that there appear to be fewer claims
and suits in most other states compared to Alabama.
Many things could account for this high percentage of misrepresentation
claims. Common sense says one explanation is buyers get
disclosure, but later claim it was not truthful, complete disclosure.
They and their attorneys then begin the search for
misrepresentation based claims. Any resulting lawsuit will be like the
one already described, with counts based both upon negligence and
misrepresentation. |
Conclusion
It seems no wonder that brokers, buyers, and sellers struggle with the
issues involving problems with sales of used homes. Consumers, both
buyers and sellers, should take enough time to learn the difference
between caveat emptor and seller disclosure. No government agency or
legal system can substitute for consumers’ responsibility for
their own decisions.
For brokers the issues are more complicated. The goal in any business
is satisfied customers and clients, with low risk of loss due to suits
and claims. The law of caveat emptor is well settled. Brokers know what
they are getting when relying on it. With the number of lawsuits and E
& O claims we are experiencing, though, it is easy to
understand why a broker would opt for seller disclosure. I know a
Florida broker who believes that mandatory home inspection such as they
have is a good solution. It is not the purpose of this article to push
any point of view. We just want brokers to be as informed as possible
when making business decisions. |
| Again,
it should be noted that the information presented in the preceding
article relates
ONLY to people buying & selling houses in the state of ALABAMA
and their agents. |
|